Translated automatically from the French version of Kelclinic. Contact us for remarks, questions or help.
russian English French German italian spanish
Compensation for flight delays
Helpful information
Compensation for flight delays

Compensation for the delay.

 

Quite often we have to meet the flight delays, and if you are this has not yet faced, the time will come when run. In air transport is frequent. Thanks to the care of the authorities, there is a kind of punishment for the airline for any flight delays, which is independent of carriers. In addition to the usual services provided by the passenger can receive the money and compensation for the delay.

Documentation required for financial compensation.

 

What would receive financial compensation for the delay, first of all, there should be a claim that is sent directly to the company, which had to be carried out flight. It claims it will be necessary to attach the following documents:

- Airport tickets marked on the flight is delayed, you may give help, but make sure that it is certified by airport staff immediately

- Do not throw away receipts! You will need to provide a document about your expenses to these checks will be carried out compensation.

It is important to remember that your claim to the airline will be considered in accordance with the Russian legislation. These rules also apply to carriers from abroad who carry out transportation on the territory of Russia. If the transfer voyage was made outside of Russia, all proceedings will be conducted in accordance with the laws of that country.

 

Delay and Compensation in Europe.

 

The European Union on its territory regulates such relations by means of specific provisions, which is located at number 261 fraction 2004v according to the EU Council and the European Parliament. Compensation will accordingly depend on the distance of the flight, because it depends on the delay time. In accordance with such rules, payment for that flight is delayed, will be produced, but in varying degrees and material payment may vary.

                                                            Delay Rijst

Delay and Compensation in Russia.

According to Article 126 Air Code of the Russian Federation, for six months from the moment of arrival, every passenger has the right to submit claims. You can apply in person or by means of a registered letter, which will include all the necessary documents. Your application must accept for consideration during 30 days of the filing.

It is best to make a copy of the application and filed all the documents that could confirm her departure. What for? Because if you can ignore file a lawsuit to the court, which will need to provide these documents. For the submission of documents to the court you need to provide the following documents:

  1. Copies of the ticket with the indicators of the flight delays, the cancellation mark
  2. Document confirming accommodation, if available
  3. Phone bills, food and other
  4. Claim to the airline in writing and answers with airlines
  5. The application (claim)

 

Charter, as well as scheduled flights (fixed delay).

Not a few people wonder about whether there is a difference in protecting the rights if the flight was delayed by charter or scheduled flights. The first thing you need to understand the terminology.

    What is a charter flight? The charter flight is a charter granted a contract concluded between the carrier and the tour operator. These flights do not provide a fixed schedule of flights, the accuracy of which is from the 3 5 hours before. The bulk of direct tourist flights using this method, it can still be called "beach." The tour operator can help you purchase a ticket on a charter flight, other care agencies you can not find tickets for these flights. It is also important that the tour operators do not have the interest to pursue the realization of tickets individually. More profitable to sell tickets in the form of a complex journey, even if it is not over expensive.

Now for the regular flights. Regular flightsopposite charter and carried out according to a fixed schedule at the respective basis, namely the year. There are corresponding instructions about sales and reservations or refusal of registration of the trip, with whom you have an opportunity to make acquaintance at the checkout. Mezhpravitelnnoe agreement makes regulation of all types of international flights.

Now directly the ticket. Airline tickets referred to a contract between the airline and the passenger privozchikom. In the contract the airline is obliged to deliver a passenger and his luggage to the designated location at a specified time, while ensuring safety. The passenger agrees to pay for services provided by the airline.

   According to the Air Code, the responsibility for any delays or flight cancellations borne by airlinesRegardless of what a flight. (Charter or regular). Then in terms of payments between charter and scheduled flight, the difference does not exist. When flight delays airline and only airline will be obliged to pay compensation or provide certain services for the delay.

Drgie useful articles

Comments

CAPTCHA
This question is to determine whether you are a human automated spam submissions.

I would like to express their opinions and to send us a complaint Ayflay! To be honest, completely disillusioned and worst aircraft firms, I do not know. 16 July could not fly family of 4 people from Ekaterinburg Koltsovo to Sochi flight I4 1001, two delay total time 21 hour knocked out of the rut, especially without explanation and with the loss of my money at the Pearl in the amount of 16660 rubles because 16 July we have not got to the hotel, but only 17 July brought us your "great" company in Adler. I'm going to sue and demand compensation, I want to note that tickets are not acquired from the travel agency and not by contract and on your site only tickets. I said no, that the flight may be delayed but still for so long, and without return of monetary compensation. Therefore, all references to the airport to pick me, there are ticket stubs, clearance loss of the day in the hotel to eat. Prepare for the court, my careless carriers! By the way, back in July 24 also had to be selected with the nerves, thus already ahead of time, loss of vacation time again in the hotel a few hours earlier for some reason and another company. You'd better all get out of the air transport market, if you can not work adequately! I'm waiting for an explanation and an apology ...

I do not often use the services of airlines, but read the article carefully, suddenly come in handy. It is clearly stated how to proceed in a situation with a delay of flights in Russia and in Europe. Conveniently, that lists all the documents for submission to the court.

I do not often use the services of airlines, but read the article carefully, suddenly come in handy. It is clearly stated how to proceed in a situation with a delay of flights in Russia and in Europe. Conveniently, that lists all the documents for submission to the court.

One day there was a flight delay. For a long time there was no plane at the airport protorchali a long time, remembering nasty. Turning to the company's claim, we are given, as it is written in the article, documents, namely checks and tickets. All we offset and perhaps we were just lucky with the airline because many acquaintances and have not achieved anything in such situations.

Pages

upstairs