Compensation for the delay.
Quite often we have to meet the flight delays, and if you are this has not yet faced, the time will come when run. In air transport is frequent. Thanks to the care of the authorities, there is a kind of punishment for the airline for any flight delays, which is independent of carriers. In addition to the usual services provided by the passenger can receive the money and compensation for the delay.
Documentation required for financial compensation.
What would receive financial compensation for the delay, first of all, there should be a claim that is sent directly to the company, which had to be carried out flight. It claims it will be necessary to attach the following documents:
- Airport tickets marked on the flight is delayed, you may give help, but make sure that it is certified by airport staff immediately
- Do not throw away receipts! You will need to provide a document about your expenses to these checks will be carried out compensation.
It is important to remember that your claim to the airline will be considered in accordance with the Russian legislation. These rules also apply to carriers from abroad who carry out transportation on the territory of Russia. If the transfer voyage was made outside of Russia, all proceedings will be conducted in accordance with the laws of that country.
Delay and Compensation in Europe.
The European Union on its territory regulates such relations by means of specific provisions, which is located at number 261 fraction 2004v according to the EU Council and the European Parliament. Compensation will accordingly depend on the distance of the flight, because it depends on the delay time. In accordance with such rules, payment for that flight is delayed, will be produced, but in varying degrees and material payment may vary.
Delay and Compensation in Russia.
According to Article 126 Air Code of the Russian Federation, for six months from the moment of arrival, every passenger has the right to submit claims. You can apply in person or by means of a registered letter, which will include all the necessary documents. Your application must accept for consideration during 30 days of the filing.
It is best to make a copy of the application and filed all the documents that could confirm her departure. What for? Because if you can ignore file a lawsuit to the court, which will need to provide these documents. For the submission of documents to the court you need to provide the following documents:
- Copies of the ticket with the indicators of the flight delays, the cancellation mark
- Document confirming accommodation, if available
- Phone bills, food and other
- Claim to the airline in writing and answers with airlines
- The application (claim)
Charter, as well as scheduled flights (fixed delay).
Not a few people wonder about whether there is a difference in protecting the rights if the flight was delayed by charter or scheduled flights. The first thing you need to understand the terminology.
What is a charter flight? The charter flight is a charter granted a contract concluded between the carrier and the tour operator. These flights do not provide a fixed schedule of flights, the accuracy of which is from the 3 5 hours before. The bulk of direct tourist flights using this method, it can still be called "beach." The tour operator can help you purchase a ticket on a charter flight, other care agencies you can not find tickets for these flights. It is also important that the tour operators do not have the interest to pursue the realization of tickets individually. More profitable to sell tickets in the form of a complex journey, even if it is not over expensive.
Now for the regular flights. Regular flightsopposite charter and carried out according to a fixed schedule at the respective basis, namely the year. There are corresponding instructions about sales and reservations or refusal of registration of the trip, with whom you have an opportunity to make acquaintance at the checkout. Mezhpravitelnnoe agreement makes regulation of all types of international flights.
Now directly the ticket. Airline tickets referred to a contract between the airline and the passenger privozchikom. In the contract the airline is obliged to deliver a passenger and his luggage to the designated location at a specified time, while ensuring safety. The passenger agrees to pay for services provided by the airline.
According to the Air Code, the responsibility for any delays or flight cancellations borne by airlinesRegardless of what a flight. (Charter or regular). Then in terms of payments between charter and scheduled flight, the difference does not exist. When flight delays airline and only airline will be obliged to pay compensation or provide certain services for the delay.
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