automated ad system Moscow Domodedovo Airport

In 2007 year, for the first time in Russia, Moscow Domodedovo Airport It was put into operation automatic Announcement System (ESS). The main function of the CAO is the formation of voice announcements for airport passengers on developments related to the registration of passengers and baggage check-in, boarding the flight, baggage, arrival, delays and cancellations of flights.

CAO provides information on the state of the technological processes of passenger service both in the automatic mode of airport operational database, and from the operators to generate standard audio messages in a timely manner and take them to the speakers located in the terminal building.

Implementation of the system is the next step in improving the information of passenger service by improving the quality of submitted ads, their unification and elimination of delays in informing. Flexible audio messages adjustment system allows to support broadcasting in the major (Russian and English) languages, and additional languages ​​of countries where they are going or where international flight arrived.

The system of automatic announcements provides almost unlimited possibilities for programming the language variety of notifications for passengers at the airport. Currently, announcements are generated in 26 languages ​​- all passengers on international flights receive alerts in languages ​​they know. Broadcasting announcements in national languages ​​makes it more comfortable for foreign passengers to stay at the airport, especially those who do not speak Russian and English, and also helps to reduce the number of passengers arriving late for flights, thereby increasing punctuality of their execution.

SAO Languages

• Azerbaijani
• Arab
• Armenian
• English - basic broadcasting language
• Vietnamese
• Hungarian
• Georgian
• Hebrew
• Spanish
• Italian
• Kazakh
• Kyrgyz
• Chinese
• German
• Norwegian
• Portuguese
• Romanian
• Russian - basic broadcasting language
• Tajik
• Thai
• Turkmen
• Uzbek
• Ukrainian
• French
• Hindi
• Japanese

One of the unique CAO features is its ability to optimize schedules and territorial distribution of ads. Features SAO allows for increasing the number of ads to connect optimization algorithms that are able to eliminate filing least important announcements, ads convert into a shorter form or issue ads only to the limited broadcast area.

Facilities in the terminal building have a large volume, which creates a sophisticated acoustic conditions for the spread of the sound information. SAO algorithms used in the compilation of sound fragments can increase speech understanding in view of the acoustics of the terminal.

The automatic announcement system is a unique development created as a result of joint cooperation of Russian and foreign companies. The uniqueness of the system is caused by multi-streaming (simultaneous submission of announcements to different zones of the terminal), the possibility of broadcasting in an unlimited number of national languages, the distributed client-server architecture and increased fault tolerance provided by a multi-level redundancy scheme. The use of redundant equipment is envisaged, as well as the issues of automatic switching of various software components to the backup components of the complex.

Summary of the Auto Ads System:

• Ads are automatically generated from the information from the database the database SQL Server 2008
• There are no restrictions in the ad programming opportunities both in Russian and foreign languages. At the moment, the system alerts the passengers on 26 languages. The number of sound samples of which are going to announcements - about 35000
• The ability to selectively broadcast to certain rooms. The system has the ability to simultaneously transmit ads (including different) in 16 zones. The number of zones is not limited. It depends on the number of channels in the sound card on your computer.
• Acoustic unification of ads, their awareness
• Improved security of the system, multi-level backup capabilities

"Live" ad. Speakers Work.

For the "non-standard" ads at Moscow's Domodedovo airport has a group of professional speakers (customers informing Group). Their duties include work in "online" mode on requests for ads from the airlines or, for example, in the case of the need to find the lost passengers. In addition, the CAO reports database is constantly updated - for her text reads speaker Olesya Lion, "the voice of the Domodedovo airport."

Pavel Bragin, Beresnev Ivan specifically for Avia.pro