Question: "What is taking flight attendants in the case when you get cranky passengers? Who fights, swearing and so on? ".

Answer: It is believed that this is no longer a capricious passenger, it is already a violent passenger. First, a warning is given to him, then a warning from the commander of the ship, and then he is sent to the police. And then the police officers deal with him. Usually the punishment ends with either a fine or a court, depending on what he violated and how.

If a capricious passenger comes across, and does not want fish or chicken, tea and begins to confuse everyone, then you just need to endure it, not take it to heart and that's it. Ignore it and give him what he wants. Save your nerves.