russian English French German italian spanish
Airline "Ural Airlines".
Articles
Airline "Ural Airlines".

Ural Airlines. Official site.

 

In 2013, the "European Aviation Safety Agency" had a rating of airlines in terms of safety. The absolute leader in this respect was the company УRalsko airlinesWhich is not involved in the first decade of civil air transportation and has established itself as a serious and responsible organization.

Park Air airline ships small - only 16 airliners. However, the geography of flights is wide enough - 120 directions in different cities of Russia and CIS countries.

Regular customers of the Ural airlines the opportunity to become a member of the bonus program "Wings" and "corporation".

Airline "Ural Airlines" is by far one of the most recognizable domestic carriers. Flights shedule "Ural Airlines" carries out the execution of its flights not only on the territory of the Russian Federation, but also beyond it, carrying out air travel in the world 24 States.

Since 2007 years, the rate of passenger airline "Ural Airlines" has been steadily growing, and 2014 year is expected to reach a level 5 million passengers per year, while the first millionth passenger airline "Ural Airlines" transported in 2006 year.

 

 

Once in the middle of the year 2014, the airline "Ural Airlines" finally completed the construction of a hangar complex for maintenance of wide-body aircraft, it is assumed that in the near future will be acquired by the new carrier wide-body aircraft such as the Boeing 767 and Airbus A330.

In 2013 year, the airline "Ural Airlines" in 11 time became the winner of "Wings of Russia" award, and in addition, the air carrier as fourfold recognized as the best airline of the year on the internal routing may that itself underlines the high status of the flights shedule.

The company's customers are served by three classes: economy, comfort and business class. All passengers on board the aircraft of Ural Airlines provides daily press, food, drinks. comfort class passengers have the opportunity to register for an individual stand and come to the site on a separate transport. Business Class customers will be able to receive a number of additional services both during registration and landing, and during flight.

Airline "Ural Airlines". 1

Airline "Ural Airlines" cares about the passengers not only during the flight, but also in the case of flight delays, for example due to weather conditions.

 

In this case, you will be given a number of services:

  • Special room for the care of a small child.

  • The ability to inform the relatives of the flight delay by phone or email.

  • When the aircraft delayed more than four hours, you will provide hot meals.

 

All of these services the company provides at no additional charge.

On some routes, the company organizes subsidized transportation at reduced rates. With all the details can be found on the company's website.

Airline "Ural Airlines". 2

Taking care of the comfort of its customers, "Ural Airlines" offer additional services:

  1. Directly on board the aircraft, you can purchase a pass for the Aeroexpress. Passenger flights are some tickets available for free.

  2. Company "Ural Airlines" has signed a contract with the railways of Germany, according to which the passengers, to fly to Munich and Cologne can continue onward journey by train.

  3. For advanced Internet users have a new service - widgets for Yandeska. Now you can install widgets on your home page and easily jump to the flight schedule and ticket prices.

  4. Gadget for Google - another new service, which also allows you to quickly find the information on your home page.

 

Online consultation - a modern easy way to get information via the Internet. Employees around the clock ready to answer any of your questions.

 

Ural Airlines. Official site. http://www.uralairlines.ru/

Airline "Ural Airlines". Official site.

Basic data:

  • Country Russia

  • Year of occurrence: 1993;

  • IATA airline code: U6;

  • ICAO airline code: SVR;

  • Domestic airline code: U6;

 

Contact details:

  • The mailing address of airlines: Per. Morning, 1g, Ekaterinburg, Russia, 620025;

  • City Airline Phone: + 78002000262;

  • Airlines Fax: + 73432726000;

  • E-mail Airlines:info@uralairlines.com;

  • Base airport in Moscow airport Domodedovo, Ekaterinburg Koltsovo.

 

Domestic flights: Blagoveshchensk, Anapa, Irkutsk, Vladivostok, Gelendzhik,Mineralnye Vody to Krasnodar, Nadym, Moscow, Novosibirsk, Nizhny Novgorod, Norilsk, Novy Urengoy, Samara, Salekhard, Sochi, St. Petersburg, Chita, Khabarovsk, Yamburg, Yakutsk.

The CIS flights: Gyumri, Baku, Yerevan, Dushanbe, Kulyab, Kiev, Simferopol, Lankaran, Khujand, Tashkent ,.

International flightsBangkok, Antalya, Budapest, Barcelona, ​​Varna, Burgas, Guangzhou, Goa, Düsseldorf, Dubai, Cologne, Heraklion, Lahore, Larnaca, Munich, Milan, Prague, Podgorica, Rimini, Pula, Thessaloniki, Rhodes, Sanya, Istanbul, Tel Aviv, Split, Harbin.

The airline's fleet are aircraftAirbus A320, Airbus A319.


Uniforms stewardess: Ural Airlines (Ural Airlines). Russia.

Uniforms stewardess: Ural Airlines (Ural Airlines). Russia.

Airlines of the World and Russian ...

Comments

CAPTCHA
This question is to determine whether you are a human automated spam submissions.

I would like to know who these people are by profession who write complaints. Surely many work either in the service sector or in medicine. And let them analyze the attitude towards ordinary people in their activities. In the hospital they do not get to take a reception, but if they do, the doctor There is no business up to your problems. About shops and to write there is no desire.

Tell me by which number to contact the claiming commission? When you fly, or on the issue of baggage, the baby's stroller is broken, so that it is no longer subject to any exploitation?

All good day! I read reviews ... I'm just lucky? Five times I used the services of this airline, and I can not say anything bad. Well, it was not bad. It's just wonderful ...

Enough to write responses to themselves !!!!!!!!!!!!

I got into the Khrabrovo airport in that ill-fated day 4 yanvarya.Srazu reservation on the staff, ie the company's crews, they worked on 5 ballov.A's airport service companies and contractors ........ on this, the company is worth considering .Nado or change the counterparty or its employees to put that-they fought for the welfare of the company, rather than having a "disservice" to the result that you lose most respect klientov.S passenger flight U6-168 Kaliningrad-Moscow.

28 December Domodedovo to 11: 30 I asked the representative of the airline Dmitry asking to solve my problem. He replied that he was sneezing on my problem.
More never fly this airline disgusting. And tell your friends.

Good afternoon. Upon delivery of the tickets of your company "URALAIRLINES" the accounting department of my company (travel on vacation paid) noticed that one of the two boarding pass (on U60148 flight) Rostov-Moscow-Novosibirsk there was only a record time of landing, the location number and press fragment , other necessary information on the boarding pass is missing. A copy of the e-ticket with boarding passes can send only prompt e-mail address. My e-mail address oleg_mitycovscii@mail.ru
Please send confirmation certificate or a duplicate boarding pass Rostov-Moscow flight on August 60148g U24 2016 2622433003628 under ticket number on Mityukovskuyu Marina Mikhailovna.
Respectfully Marina Mityukovskaya.

Very poor performance of the company, and his wife paid the cost of baggage, flight flew 7.10.16 U6 377 DOMODEDOVO- Sochi, suitcase wife received, and the second with perishable products for children and grandchildren are not received, if they can not ensure the safety of baggage which may be in the ratio of a company .All positive impression from the trip was isporcheno.Chto do we do now? get smelly baggage, and we're pensioners, who will reimburse the cost of excess baggage ???

For luggage during a flight is responsible airline, and if the luggage has not arrived, please contact the airport for the arrival of this special service there !!!!

Hello.
The worst company when no longer fly. No respect for the passengers.

Bold number of disgusting job! The flight from Sochi 27.09.2016 detained late on the docking of another company. Bought new tickets for 45 thousand. I'm a millionaire the same! And I must feed the country's airlines. For you, gentlemen! Staff at the Domodedovo (Ural Airlines) - louts and nihilists. Deep does not care about you and your problems. Lyuyuyuyuyudi, is the drip airlines in the world.

Hello!
I want to express my deep gratitude and great thanks, employee Ural Airlines in Sochi-Adler, Mikhail Sergeyevich (Kargopoltsevu-if properly remember name), he helped us send №280 transit flight via Moscow to Irkutsk flight before it was moved.
Your passengers from Irkutsk

Flight 329 Kaliningrad St. Petersburg Flights Connecting, 4 hours a further flight to St. Petersburg on Murmansk.Zaderzhalsya 3 hours, about 26 people just do not have time on a plane to Murmanska.V mostly women and children, returned home after otpuska.Biletov to Murmansk no season, all vozvraschayutsya.Predstavitel company -complete indifference "to file claims" and to go nekuda.Zhenschiny vse.Lyudyam just going to write to the site of the presidential administration. In general, for such it is necessary to submit to the court on the material and moral uscherb.Zachem need such company?

Disgusting airline .. sit with children at the airport of Majorca .. have been to fly in 19-00, even so there is no information how the flight will be delayed .. on the board write the following information will only 22-45. Never again dvnnoy airline does not fly and does not advise others. Let you be ashamed, we grabbed charters and aircraft missing.

16 July flew on vacation with the whole family Flight u6-377 Moscow-Sochi flight 16: 45 delayed departure for 4 hours, complete indifference to its passengers, within an hour could not invite a company representative. The representative of the company 44 rack was full of muffled dumb he tried not to see or hear us. The representative appeared after not much noise accompanied by two policemen that the company is so afraid of its passengers that half of them were children or without the police can not voice the truth that the company does not have Enough boards, you can forget about food in general, we got water and tea, what's left of the previous flight. One plus is the well-coordinated work of the crew, they are good fellows. Back flying 31 July flight U6 378 all repeated the delay for 2 hours. But in Sochi at least there was complete and honest information. This company flew every year, now I think we need to change the company.

Ya pishu iz Evropi, snachala ya izvinyaus za Russki yazik chto ploxo rozgavarivayu ... Na proshlom nedeli Moyà papa i sestra is Armenie daljna v Moskvu i na druguyu samalyot na Ulan-Ude, aviakampanya Ural !!! Oni v Moskve sprashuvali Gde registracia na ulan ude im pokazali Gde i oni 45 minut sideli i jdali ne kto ne oblivlyali ixnie imina, ostavili pasajirov i ixnie bagaj i uliteli .... Chto za absuljevanie ya ne ponimayu kak Mojno bez pasajirov ulitet ?? ?? Ne ovlelyai ix imina chto podxadite k samalyotu i tagdali i tp !!! Oni otkazalis pomagat na druguyu reis obispechit ix i nekogvo obslujevanie !!! Ya iz Evropi online novie biletie kupila dlay nix !!! Shyas ya budu trebeavt chtob oni obratno platili nam, a esli ne mirnom putyom ya budu obratitsa na mayu odvakatu i podam na sud etu aviakampanyu !!!! Klent eto karol chto za obslujevanie ???? I ya znayu chtob u moix ne bilo oshibok oni sideli i jdali registracyu, no oblujevanie v damadedovo bilo ujasno !!! Oni rabotayte s gonorom s pasajirom i netu recpekta !!! Kortko govaray ya ochen Zlaya dlya uralskie avyalinai ulitet bez pasajirov eto ujasno !!! Oni daljni po mikrafonu oblevlyat podaytite k somlyotu, oni prosto bodaj ostavilie v maskev i uliteli chto za obslujevanie, i ochen dorogo zaplatieli za bilet !!!

This vacation was not lucky twice. At the beginning of July 10 2016 flew to Mallorca. Flight delayed, about 3 hours of sitting at the airport, then loaded on the plane, stayed over 2 in the cabin, was about 40 heat, air conditioning is not included. so many were bad in the overall delay of about 5 hours ... And yesterday flew from Simferopol, again, Ural Airlines, registration is constantly delayed, loaded on the plane, stayed about an hour, without any explanation, it is very fortunate that the time to transfer to his plane. Armchairs sagging, well, I not am talking about the food ... If you can - choose another airline ...

Good evening, flying from Anapa to Tomsk with a connection in Moscow. First, for a surprise, we have registered on a transit flight, we had two young children to go out and go to the registration in Moscow. The second surprise - the place in different places and flight attendants were unable to help us in this. Daughter five years sat far away from me. Third syurpriz- our luggage did not come. I fly every year on vacation, a devil pulled buy tickets is from you. I will survive, but you will lose the respect of such customers. a

For my 38 years it was the worst flight! I fly a year on 2-4 times on different companies, but I never saw such a boorish attitude. In general, for the first time I write a review. We flew my husband 8 July 2016 flight Moscow-Simferopol like U62841. We were transit in Moscow. Before that, we arrived safely from Norilsk. In general, the flight was detained formally for 40 minutes, was in 15.50, but was detained to 16.35 and seated on the plane until 17h. And they detained not only us the flight and therefore scored three flights in one plane. A lot of people, everyone swears, hand luggage has nowhere to put, but here some with real suitcases went! Then, 15 minutes, the plane taxied out to the lane. Glory to all ... flew. During the flight a glass of mineral water or tea with a pirozhenka "Alenka" was offered. The time of the journey was glory to all of 2h.10min. After landing, another 20 minutes were taxied out. Baggage issued simultaneously 4 flights and there was such a commotion. They gave out their luggage and oboldeli! A new suitcase for 4,5 tr is broken! It was packed at the airport in Norilsk, and got: without a handle and the wheel is torn off! We have formalized the pritention and promised to consider it within two weeks. While decorating the pritenziyu approached the girl and also ... the suitcase is opened, but the friend of the wheel is not. How so? Horror! I beg you, avoid this company! Or let them reconsider the footage, especially the movers. Thank you for attention.

The appetite grows, the company with 100% progression year ago 2015 ticket to Simferopol was 15000 rubles. this year the price rose almost doubled, it is generally as a service does not have nothing there and the price space.

not traced loading luggage on the flight from U67046 02.07.16 city of Barcelona. part of the pass. We did not get it in Moscow. Today, the 09.07.16,
We are an elderly couple, according 77-80 let.Zhivem in a constant state of stress. Why luggage still has not taken out of Barcelona? And do not blame the longshoremen strike, it was over. All the same, it is your duty to direct their job well and even if there was a bobble, immediately execute it. Put yourself in our place. So you trust, that you have selected only the flight with you.

Just returned from Horvatii.Pered flight nachitalas otzyvov.Boyalas fly All turned out to be contrary successfully depart 21.o6.2016 -! Vovremya.Samolet good, clean, komfortno.Bortprovodniki (girls and boys) - young, attentive, ulybchivye.Eda (fresh) - sandwich with cheese, ham, salad, cake. Drinks - water, juices (3 species), tea, coffee. To distribute pledy.Popali turbulence. But fear not bylo.Vse calm and professionalno.Obratno flight also took place at a high urovne.Bolshoe THANKS company and the crew!

Only flew from Lornaka 11 on June 7034 flight not only that the flight was detained for 2 hours 40 minutes when landing we were replaced by the places we paid for (25 euro per person for the opportunity to choose a place) in these places slept flight attendants (night flight)! It is unclear just why to arrange this scam with the ability to select seats for a fee! Also thank you very much to the kind flight attendants who planted a very loving man to read to us with her husband, who in his place prevented the neighbors from sleeping, and since we were already sleeping, he was planted next to us and switched on the light after that we were no longer able to sleep!

We flew by Ural Airlines from Larnaca 11 June online registration was impossible, offered at the airport to choose seats for 25 euros from the person paid chosen then circus began first the flight was detained for 2 hours 40 minutes for landing we changed seats from the first row to the eleventh making it the fact that The first row is a business class, which was not all simpler. The first rows of frost-curtained curtains used board conductors to sleep a night flight. In my opinion this is disgraceful! If I can avoid flights on this airline's airplanes and all my acquaintances, I do not advise flying on Ural Airlines

I can not call on your phone, bought tickets for a flight 26,06,2016 U60575, the ticket is paid, but confirmation on the site in my order there, what to do? Please contact me in any way 8-926-280-01-28, Kise68@list.ru/

Yesterday 16-40, my husband had to fly from Moscow to Sochi, as a result of the plane has taken off only in 23-10. In this case, even when the primary flight delays to 20-00, has not been reported in writing. Find out at the airport upon arrival. And that given that the plane flew the children whose parents specifically calculated the departure and arrival! Awful airline !!!! Definitely you should choose another next time

Today, flight Bishkek-Moscow was detained almost for 4 hours, for unknown reasons !!! No one even deign to explain anything! When buying a ticket at the main office of Bishkek, the information was explained about the transportation of the cat, to which the girl replied that the transportation of the cat will be free, there are no special requirements, only a passport with vaccinations is needed, at the airport the representative of the company stated that the transportation of the cat will cost 35 euros, We povozmuschalis but pay agreed, a representative of the company looked for something in the computer, and told us your cat does not fly, it is not claimed for the flight! What kind of employees are they that provide not the correct information ???? Why is nothing provided for such a case ?? After all, all the other documents were in order !!! For the inconvenience caused, in turn we also take care that you have any inconvenience !!! So many negative reviews about the company and from her no one answer, why ??

I DO NOT ADVISE!!! June 16 2015 years flew flight Yekaterinburg, Sochi, Sochi issued broken out a suitcase with retractable handle (suitcase was packed at the airport properly), drew up a report. Later I sent a claim to all the originals of the necessary documents, there was no answer. Full ignore.

He bought his wife Lyudmila Sivitsky Anatolievna flight ticket from Tomsk to Moscow to 11.07.2016 years, but with the possibility of a confirmation print your boarding ticket has not come to any e \ mail nor phone number. Please send information to my e \ e SivitskiyIY@rn-nki.ru and phone number 8 982 415 73 70. Thank you.

No I do not advise to use this airline! The ratio of staff to passengers - bestial! I damage my luggage, destroyed expensive things, and then announced that I was to blame for this because they do not take advantage of additional packaging! As if she would have to change something! The bag was a kind of like a tank drove over it! I hope to get to compensate for the losses through the courts.

March 10 2016 flying from Sochi to Chelyabinsk.
In Sochi, I bought three bottles of expensive wine and carried them as a gift to friends and relatives. Packed in a small tight p / e package shifted the bottle between them, from the bottom and out soft things, and the bag tightly wrapped with tape. The employee is checked, pasted on the package sticker "Glass" and assured that all will fly safely.
In Chelyabinsk, I was given a package with shrapnel. Act of damaged baggage were not very willingly, deliberately playing for time, all the details of the package and damage of skidding into the act only at my request. We made a statement by the claim for damages.
The answer came in a month. The tone of the answer - the cynical and mocking. Meaning: AK is not responsible for the safety of your belongings if they are put into the luggage in improper packaging and p / e according to package deputy (!) (!). Head of the AK, who wrote this answer, - improper packaging, and therefore nothing to compensate me AK is not going to!
As if, if these bottles were packed in a canvas bag, then it would have saved them from hitting the concrete aircraft parking (or about something else, about their beat)! The fact that Sochi AK I have checked and accepted luggage, so took him under their responsibility - as it does not matter! Like the fact that nowhere in the Rules of AK does not say that the luggage in the p / e package is improper packaging. I'm going to sue.

That's right no one is responsible for the safety of your bottles, and that's not the airline, it is the usual rule of any traffic. I myself work in a transport company, and honest people are worn with them as a hen with an egg, you really think that your bottles in a suitcase someone will protect? No, well, honestly? or you rely on the words of the administrator -that is not broken, you are adequate? do you say, no blah broken, not pakuy not fly! that you as a small, sometimes read reviews and lyudets marvel dayus adults with two or even stirrup higher education, and which are not of this world.

Flying in March 2015 years Chelyabinsk-Domodedovo-Sochi and later 10 days back, total 4 trip, all - JSC "Ural Airlines".
I have problems with luggage. In Sochi I bought three bottles of expensive wine and brought them as a gift to friends and relatives. In hand luggage, of course, I was not allowed to carry them, so I packed it in a small tight p / e package. When registering luggage, asked the staff of the AK, what should be done so that their stevedores are not broken. They told me to move the bottles between each other, from below and from the outside with soft things, and wrapped the packet tightly with scotch tape. I did it all, the employee checked it, glued the Glass sticker on the package and carried the package to the "Unconventional Baggage", and assured me that by carrying out all these measures, I can not worry and everything will fly safe and sound.
In Chelyabinsk, I was given a package with shrapnel, wet clothes drenched with wine, broken (fragments) packets with the Abkhaz spices, which were shifted bottles and one surviving bottle of wine, as an evil - the simplest and the cheapest of the three.
Act of damaged baggage were not very willingly, deliberately playing for time, all the details of the package and damage of skidding into the act only at my request. We made a statement by the claim for damages.
10 days later, I came to Chelyabinsk office to learn about the fate of my claims answer: in the central office of AA (in the ECB) of it is not known, re-writing, impose my copy of the act and the first claim. Make copies and say wait a month response.
A written exactly 30 days (or day before!), I got it in the mail a week later. The tone of the answer - the cynical and mocking. Meaning: AK is not responsible for the safety of your belongings if they are put into the luggage in improper packaging and p / e according to package deputy (!) (!). Head of the AK, who wrote this answer, - improper packaging, and therefore nothing to compensate me AK is not going to!
As if, if these bottles were packed in a canvas bag, then it would have saved them from hitting the concrete aircraft parking (or about something else, about their beat)! The fact that Sochi AK I have checked and accepted luggage, so took him under their responsibility - as it does not matter! Like the fact that nowhere in the Rules of AK does not say that the luggage in the p / e package is improper packaging. I'm going to sue.

Domodedovo third of June did not put a woman with young children on a flight one hundred fifteen with the boarding pass and luggage undelivered due to delay for three minutes-complete callousness and rudeness

18 March 2016, the three of us bought tickets on the company's website tickets N.Novgorod-Tashkent for a flight to 02.05.15 for a month and a half. For 10 hours before the departure of 1 May, two of us received an SMS message that our flight was canceled, and the third passenger sms with a reminder of the flight: "do not forget to register." There was no flight !!! 30 once I called the airline support service, to stupid description of the situation, that we do not get to the appointed 13 hours in Tashkent, answered as parrots that you can receive money within 20-30 days back, refuse to claim the ticket. But you must fly! The most interesting thing is that it turns out that our flights (and there and back) were canceled again 2 WEEKS BACK !!!! No alternative could not offer or did not want, because there are very uncompetitive young girls, illiterate and stupid. Practice hurling the tube during a conversation. When I called the representative in my city, he roughly refused to help, did not give his name even after my request, and said, "I do not give a damn what happened there" As a result, I had to run, search for other ways and flights, bought AGAIN A ticket to another airline's airplane, because the valiant company UA for the right dates did not have flights, instead of 3 hours across Russia flew on 3 planes as much as 18 hours !!!! With overpayment exactly in 2, 5 times !!!!!!!!!!!!!!!!! DO NOT WANT TO BUY TICKETS AT THIS HORRIBLE AIRLINES URAL AIRLINES !!!!

Good afternoon,
I want to leave negative feedback on the work of your airline. With relatives 10.05.2016 want to fly to Moscow to Semferopolya Flight 2831zaderzhali on 1.5 hours, no information about the reasons for the delay, we did not say that the most interesting on the following flights Semferopl sent without delay.
As a human being could at least apologize and call the reasons for detention.
Please explain the reasons for such a disgusting attitude to passengers! All friends say to your airline did not fly, because you do not believe us passengers for the people!

Flew with his girlfriend May 1 2016g St. Petersburg-Simferopol, flight attendants openly rude, "please" is not used to communicate with the passengers ... apparently a word in the lexicon is not at all. At the request of the passengers did not react at first, after the repetition is performed with taak PERSON ... what regret that appealed. Amazing airline! The first is seen, but 8 May 2016g, on the way back to the same thing happened again, although the crew was different. It seems that it is an element of corporate culture they have ...

Bought a ticket promo economy, there is evidence that without luggage. What norms luggage allowances (including premium) for this kind of passenger, including hand luggage into the cabin.
Thank you

I wanted to buy a ticket to Osh promo for her daughter on May 25 without luggage but the reason I say that net.A 7let adult ticket already vzyali.Proshu decide my vopros.Spasibo

I want to express my gratitude to your airline for a free flight from Ulan-Ude to Moscow and back of my father - the Great Patriotic War participant. Special thanks for their professionalism, kind, considerate attitude to people worthy of the company's manager Julia Tickets SV - the official representative of your company in Buryatia. Julia works in an office on the avenue. 50 October, 8a. We have something to compare. We contacted the company S7, but their offer and the service leaves much to be desired. Anyway, to use their services no more desire.
Thank you for the opportunity to see his father in May 5 Moscow. Sincerely, Irina.

Employees tell the airline that delat 3 people who are waiting for the day flight u6 2970 Kulyab Moscow.

18 March, due to traffic jams at Paveletsky Station, I missed the express at 19 hours and got on the train for 20 hours late for the registration of the flight u6-100 to Novosibirsk for 5 minutes at the 35 counter. A young man of medium height, thin, dark hair and, as people say, lupo-eyed, cute even in appearance, quite cynically explained to me that I have to pay 2,5 thousand in 48 box for being late for the flight. I explained to him that I have no cash, that I am a pensioner and an invalid, and I do not have extra money, to which he stated that he can meet me and reissue my ticket for a day later, but it will cost even more! Our dialogue has turned into a psychic attack on his part. I explained to him that I needed to fly this flight, that before the flight it was still almost an hour, what he became to me Poking my passport, causing me a sense of guilt! I asked him to go to the meeting and not create a conflict situation, which he offered me in cold-blooded form to take my documents and not to interfere with his work. In fact, I did not interfere with him, since there were no more passengers in this rack! In the end, he finished me off and said that there was nothing terrible and that I could pay with my pension card! (I had 3 thousand rubles left on it!) I took off my last few crumbs and aroused bewilderment at the woman's employee of the receiving card for payment! She asked me: "Who sent me to her?" Probably she did not understand for what fault I should part with my last kapeykami?!. But what was my surprise that after the whole check in terminal C, I crawled out of the last forces to 48 exit and saw there a crowd of passengers of my flight, who did not hurry to get out and saw my depressed state, asked what happened to me and did not need I understand that the world is not without good people! We took off only in 22 hours and not through our fault! Now I want to ask: "How is the recruitment of personnel in the passenger terminal formed? Does it take into account the existence of a human beginning or recruit people-monsters who do not see or hear anything? But they are called to help the passengers, and not to scoff cynically at them! An unpleasant event that shortened my stay on this land and nearly brought me to a heart attack, which I suffered not one or two, along with aortocoronary shunting and stroke in addition! After all, this guy in his psychotype does not have the right to work on He is only a prison of recidivists and a supervisor, where he will achieve great success in this field! .. Please sort out this case and inform me about the results! Yours faithfully, Alexandrovsky Sergey Vladimirovich.

flight u6 547 18.03.16.letela with a child from St. Petersburg to Sochi. (flew for the first time) service for all 100 attitude everywhere was a good board conductors at all is a miracle !!!!! just have razed schem back nourish s7 Siberia God felt at the end of camp would still torture and vooobsche it very good !!!!!! fier without the child but it would be strangled so Do not know how other but Ural airlines all 100 !!!!!!!!!! fly even if only for their company.

On your negativity against S7 disagree staff quite polite and generally fly during the warmer months. And more on the morning of the flight from Samara to Moscow time and for all time rudeness I never met in S7. But delays in flights of Ural Airlines are often not very polite on the hotline operators is common.

Flew 21.02.2016g. The ticket bought on your site from Moscow to Min. Water. Online food ticket, and the plane was very surprised that I asked this question, and there I was not alone with this issue. Please: make the change on the site that would have been cheating. Thank you.

Flew U60526 16 2015 August Semfiropol Moscow. Flight delayed for hours 9 15 minutes. As a result, the flight took place only in the morning 4.
However, the airline initially reported only about the delay in the 7 hours. Accordingly, the hotel did not provide.
claim has been written with the requirement to compensate the cost of wasted time, hotel, non-pecuniary damage and associated costs. The airline said that the delay occurred because of a technical fault of the aircraft, and consequently, the airline is not responsible. At the same time, the airline has categorically refused to provide proof of a fault, without trial request.
Thus, there is great doubt the veracity of the airline response. Spend your time on the court, so even with the loss probability, it is not advisable. My time - more expensive.
Conclusion: The company's policy is to work with clients - disgusting. If the airline is innocent, then why would she hide evidence innocence?

Why is there no online registration for the flight from Sochi

Hello! I bought tickets Moscow-Simferopol-Moscow 19.04.2016 -26.04.2016.
A February 6 2016 from the seller Trip.ru tickets received notice that "The airline has made changes in schedule that affect your trip" and a proposal for the replacement of the voyage. But despite my agreement, still have not sent me a new ticket! replacing expires! I am very concerned!
Sincerely, NATALIA SAMOVARNOVA. tel. 8-916-210-19-30

All good thanks

October 3 2015 years U6742 flight was detained in Moscow belt more than 8 hours because of what I did not have time to Moscow to Saratov! 8 2015 October, I wrote you a claim in the amount of RUR 14900! Why is your company does not respond to my complaint! Why force me to go to court! I was hoping that your company is reliable and does not waste time on trifles in matters of his good name! Even an answer came to complaints!

Pages

upstairs