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Airline "Ural Airlines".
Articles
Airline "Ural Airlines".

Ural Airlines. Official site.

 

In 2013, the "European Aviation Safety Agency" had a rating of airlines in terms of safety. The absolute leader in this respect was the company УRalsko airlinesWhich is not involved in the first decade of civil air transportation and has established itself as a serious and responsible organization.

Park Air airline ships small - only 16 airliners. However, the geography of flights is wide enough - 120 directions in different cities of Russia and CIS countries.

Regular customers of the Ural airlines the opportunity to become a member of the bonus program "Wings" and "corporation".

Airline "Ural Airlines" is by far one of the most recognizable domestic carriers. Flights shedule "Ural Airlines" carries out the execution of its flights not only on the territory of the Russian Federation, but also beyond it, carrying out air travel in the world 24 States.

Since 2007 years, the rate of passenger airline "Ural Airlines" has been steadily growing, and 2014 year is expected to reach a level 5 million passengers per year, while the first millionth passenger airline "Ural Airlines" transported in 2006 year.

 

 

Once in the middle of the year 2014, the airline "Ural Airlines" finally completed the construction of a hangar complex for maintenance of wide-body aircraft, it is assumed that in the near future will be acquired by the new carrier wide-body aircraft such as the Boeing 767 and Airbus A330.

In 2013 year, the airline "Ural Airlines" in 11 time became the winner of "Wings of Russia" award, and in addition, the air carrier as fourfold recognized as the best airline of the year on the internal routing may that itself underlines the high status of the flights shedule.

The company's customers are served by three classes: economy, comfort and business class. All passengers on board the aircraft of Ural Airlines provides daily press, food, drinks. comfort class passengers have the opportunity to register for an individual stand and come to the site on a separate transport. Business Class customers will be able to receive a number of additional services both during registration and landing, and during flight.

Airline "Ural Airlines". 1

Airline "Ural Airlines" cares about the passengers not only during the flight, but also in the case of flight delays, for example due to weather conditions.

 

In this case, you will be given a number of services:

  • Special room for the care of a small child.

  • The ability to inform the relatives of the flight delay by phone or email.

  • When the aircraft delayed more than four hours, you will provide hot meals.

 

All of these services the company provides at no additional charge.

On some routes, the company organizes subsidized transportation at reduced rates. With all the details can be found on the company's website.

Airline "Ural Airlines". 2

Taking care of the comfort of its customers, "Ural Airlines" offer additional services:

  1. Directly on board the aircraft, you can purchase a pass for the Aeroexpress. Passenger flights are some tickets available for free.

  2. Company "Ural Airlines" has signed a contract with the railways of Germany, according to which the passengers, to fly to Munich and Cologne can continue onward journey by train.

  3. For advanced Internet users have a new service - widgets for Yandeska. Now you can install widgets on your home page and easily jump to the flight schedule and ticket prices.

  4. Gadget for Google - another new service, which also allows you to quickly find the information on your home page.

 

Online consultation - a modern easy way to get information via the Internet. Employees around the clock ready to answer any of your questions.

 

Ural Airlines. Official site. http://www.uralairlines.ru/

Airline "Ural Airlines". Official site.

Basic data:

  • Country Russia

  • Year of occurrence: 1993;

  • IATA airline code: U6;

  • ICAO airline code: SVR;

  • Domestic airline code: U6;

 

Contact details:

  • The mailing address of airlines: Per. Morning, 1g, Ekaterinburg, Russia, 620025;

  • City Airline Phone: + 78002000262;

  • Airlines Fax: + 73432726000;

  • E-mail Airlines:info@uralairlines.com;

  • Base airport in Moscow airport Domodedovo, Ekaterinburg Koltsovo.

 

Domestic flights: Blagoveshchensk, Anapa, Irkutsk, Vladivostok, Gelendzhik,Mineralnye Vody to Krasnodar, Nadym, Moscow, Novosibirsk, Nizhny Novgorod, Norilsk, Novy Urengoy, Samara, Salekhard, Sochi, St. Petersburg, Chita, Khabarovsk, Yamburg, Yakutsk.

The CIS flights: Gyumri, Baku, Yerevan, Dushanbe, Kulyab, Kiev, Simferopol, Lankaran, Khujand, Tashkent ,.

International flightsBangkok, Antalya, Budapest, Barcelona, ​​Varna, Burgas, Guangzhou, Goa, Düsseldorf, Dubai, Cologne, Heraklion, Lahore, Larnaca, Munich, Milan, Prague, Podgorica, Rimini, Pula, Thessaloniki, Rhodes, Sanya, Istanbul, Tel Aviv, Split, Harbin.

The airline's fleet are aircraftAirbus A320, Airbus A319.


Uniforms stewardess: Ural Airlines (Ural Airlines). Russia.

Uniforms stewardess: Ural Airlines (Ural Airlines). Russia.

Airlines of the World and Russian ...

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I got into the Khrabrovo airport in that ill-fated day 4 yanvarya.Srazu reservation on the staff, ie the company's crews, they worked on 5 ballov.A's airport service companies and contractors ........ on this, the company is worth considering .Nado or change the counterparty or its employees to put that-they fought for the welfare of the company, rather than having a "disservice" to the result that you lose most respect klientov.S passenger flight U6-168 Kaliningrad-Moscow.

28 December Domodedovo to 11: 30 I asked the representative of the airline Dmitry asking to solve my problem. He replied that he was sneezing on my problem.
More never fly this airline disgusting. And tell your friends.

Good afternoon. Upon delivery of the tickets of your company "URALAIRLINES" the accounting department of my company (travel on vacation paid) noticed that one of the two boarding pass (on U60148 flight) Rostov-Moscow-Novosibirsk there was only a record time of landing, the location number and press fragment , other necessary information on the boarding pass is missing. A copy of the e-ticket with boarding passes can send only prompt e-mail address. My e-mail address oleg_mitycovscii@mail.ru
Please send confirmation certificate or a duplicate boarding pass Rostov-Moscow flight on August 60148g U24 2016 2622433003628 under ticket number on Mityukovskuyu Marina Mikhailovna.
Respectfully Marina Mityukovskaya.

Very poor performance of the company, and his wife paid the cost of baggage, flight flew 7.10.16 U6 377 DOMODEDOVO- Sochi, suitcase wife received, and the second with perishable products for children and grandchildren are not received, if they can not ensure the safety of baggage which may be in the ratio of a company .All positive impression from the trip was isporcheno.Chto do we do now? get smelly baggage, and we're pensioners, who will reimburse the cost of excess baggage ???

For luggage during a flight is responsible airline, and if the luggage has not arrived, please contact the airport for the arrival of this special service there !!!!

Hello.
The worst company when no longer fly. No respect for the passengers.

Bold number of disgusting job! The flight from Sochi 27.09.2016 detained late on the docking of another company. Bought new tickets for 45 thousand. I'm a millionaire the same! And I must feed the country's airlines. For you, gentlemen! Staff at the Domodedovo (Ural Airlines) - louts and nihilists. Deep does not care about you and your problems. Lyuyuyuyuyudi, is the drip airlines in the world.

Hello!
I want to express my deep gratitude and great thanks, employee Ural Airlines in Sochi-Adler, Mikhail Sergeyevich (Kargopoltsevu-if properly remember name), he helped us send №280 transit flight via Moscow to Irkutsk flight before it was moved.
Your passengers from Irkutsk

Flight 329 Kaliningrad St. Petersburg Flights Connecting, 4 hours a further flight to St. Petersburg on Murmansk.Zaderzhalsya 3 hours, about 26 people just do not have time on a plane to Murmanska.V mostly women and children, returned home after otpuska.Biletov to Murmansk no season, all vozvraschayutsya.Predstavitel company -complete indifference "to file claims" and to go nekuda.Zhenschiny vse.Lyudyam just going to write to the site of the presidential administration. In general, for such it is necessary to submit to the court on the material and moral uscherb.Zachem need such company?

Disgusting airline .. sit with children at the airport of Majorca .. have been to fly in 19-00, even so there is no information how the flight will be delayed .. on the board write the following information will only 22-45. Never again dvnnoy airline does not fly and does not advise others. Let you be ashamed, we grabbed charters and aircraft missing.

16 July flew on holiday with the whole family u6-377 flight Moscow-Sochi flight 16: 45 4 to delay departure hour complete indifference to their passengers, for an hour could not invite a representative of the company. A representative of the full rack 44 appeared deaf and dumb, he tried to see us and not slyshat.Predstavitel came after no more noise, accompanied by two police officers, the company is so afraid of their passengers half of whom were children or without police can not voice the truth that the company has no enough beads, you can forget all about the food, water and tea we got what was left from the previous flight. One plus is the well-coordinated work of the crew are great. Back flew in July 31 flight U6 378 all repeated delay 2 hours. but in Sochi at least it had a full and fair informatsiya.Dannoy now fly each year, now I think it is necessary to change the company.

Ya pishu iz Evropi, snachala ya izvinyaus za Russki yazik chto ploxo rozgavarivayu ... Na proshlom nedeli Moyà papa i sestra is Armenie daljna v Moskvu i na druguyu samalyot na Ulan-Ude, aviakampanya Ural !!! Oni v Moskve sprashuvali Gde registracia na ulan ude im pokazali Gde i oni 45 minut sideli i jdali ne kto ne oblivlyali ixnie imina, ostavili pasajirov i ixnie bagaj i uliteli .... Chto za absuljevanie ya ne ponimayu kak Mojno bez pasajirov ulitet ?? ?? Ne ovlelyai ix imina chto podxadite k samalyotu i tagdali i tp !!! Oni otkazalis pomagat na druguyu reis obispechit ix i nekogvo obslujevanie !!! Ya iz Evropi online novie biletie kupila dlay nix !!! Shyas ya budu trebeavt chtob oni obratno platili nam, a esli ne mirnom putyom ya budu obratitsa na mayu odvakatu i podam na sud etu aviakampanyu !!!! Klent eto karol chto za obslujevanie ???? I ya znayu chtob u moix ne bilo oshibok oni sideli i jdali registracyu, no oblujevanie v damadedovo bilo ujasno !!! Oni rabotayte s gonorom s pasajirom i netu recpekta !!! Kortko govaray ya ochen Zlaya dlya uralskie avyalinai ulitet bez pasajirov eto ujasno !!! Oni daljni po mikrafonu oblevlyat podaytite k somlyotu, oni prosto bodaj ostavilie v maskev i uliteli chto za obslujevanie, i ochen dorogo zaplatieli za bilet !!!

This vacation was not lucky twice. At the beginning of July 10 2016 flew to Mallorca. Flight delayed, about 3 hours of sitting at the airport, then loaded on the plane, stayed over 2 in the cabin, was about 40 heat, air conditioning is not included. so many were bad in the overall delay of about 5 hours ... And yesterday flew from Simferopol, again, Ural Airlines, registration is constantly delayed, loaded on the plane, stayed about an hour, without any explanation, it is very fortunate that the time to transfer to his plane. Armchairs sagging, well, I not am talking about the food ... If you can - choose another airline ...

Good evening, flying from Anapa to Tomsk with a connection in Moscow. First, for a surprise, we have registered on a transit flight, we had two young children to go out and go to the registration in Moscow. The second surprise - the place in different places and flight attendants were unable to help us in this. Daughter five years sat far away from me. Third syurpriz- our luggage did not come. I fly every year on vacation, a devil pulled buy tickets is from you. I will survive, but you will lose the respect of such customers. a

For my 38 years, it was the worst flight! I fly in the year 2-4 times in different companies, but such a boorish attitude never seen. Actually the first time I write a review. We flew with her husband in July 8 2016 flight Moscow-Simferopol like U62841. We were in transit in Moscow. Prior to that, successfully flew in from Norilsk. In general, flight delayed officially 40 minutes was 15.50, 16.35 but were detained before and was seated on the plane to 17ch. And we have not only detained the flight and therefore scored three flights in a single plane. A lot of people, all swear, hand luggage nowhere to put, and there are some real and suitcases went! Then minutes 15 plane taxied on the runway. Thank to all ... took off. During the flight was offered a glass of mineral water or tea with Pirozhenko "Alenka". Travel time glory was all 2ch.10min. After landing, taxiing More 20 minutes. Baggage issued simultaneously 4 flights and was such a commotion. Gave luggage and oboldeli! New case of 4,5 tr broken! It was packed at the airport in Norilsk, and got: without handle and wheel come off! We have issued pritenzy and promised to review within two weeks. While the decorations for pritenzy girl came and opened the suitcase, too ... and the girlfriend no wheels. How so? Horror! I beg you, avoid this company! Or let reconsider shots, especially loaders. Thank you for attention.

The appetite grows, the company with 100% progression year ago 2015 ticket to Simferopol was 15000 rubles. this year the price rose almost doubled, it is generally as a service does not have nothing there and the price space.

not traced loading luggage on the flight from U67046 02.07.16 city of Barcelona. part of the pass. We did not get it in Moscow. Today, the 09.07.16,
We are an elderly couple, according 77-80 let.Zhivem in a constant state of stress. Why luggage still has not taken out of Barcelona? And do not blame the longshoremen strike, it was over. All the same, it is your duty to direct their job well and even if there was a bobble, immediately execute it. Put yourself in our place. So you trust, that you have selected only the flight with you.

Just returned from Horvatii.Pered flight nachitalas otzyvov.Boyalas fly All turned out to be contrary successfully depart 21.o6.2016 -! Vovremya.Samolet good, clean, komfortno.Bortprovodniki (girls and boys) - young, attentive, ulybchivye.Eda (fresh) - sandwich with cheese, ham, salad, cake. Drinks - water, juices (3 species), tea, coffee. To distribute pledy.Popali turbulence. But fear not bylo.Vse calm and professionalno.Obratno flight also took place at a high urovne.Bolshoe THANKS company and the crew!

Just arrived from a flight in June Lornaki 11 7034 not only that the flight was detained for hours 2 40 minutes of landing we replace paid us a place (25 euros per person for the opportunity to choose the place) at these places were sleeping cabin crew (flight the night)! It is not clear why this scam to arrange with the possibility to choose a place for a fee! Also many thanks to the good stewards that landed us with a very loving husband read a man who in his place to sleep and disturbed the neighbors because we were asleep then put him next to us and turned on the light after we sleep, we have become is not possible!

Flew Ural Airlines from Larnaca 11 June online registration is not possible, offered at the airport to choose the place for 25 euros per person paid chosen then started a circus first flight delayed at 2 hours 40 minutes at landing we changed the place from the first row on the eleventh mateviruya is that the first row is a business class, which was not easy as it was the first rows frostbitten curtain board conductors used to sleep for the night flight. I think this is an outrage! If possible I will avoid flying on airplanes this airline and all my friends do not advise you to fly to Ural Airlines

I can not call on your phone, bought tickets for a flight 26,06,2016 U60575, the ticket is paid, but confirmation on the site in my order there, what to do? Please contact me in any way 8-926-280-01-28, Kise68@list.ru/

Yesterday 16-40, my husband had to fly from Moscow to Sochi, as a result of the plane has taken off only in 23-10. In this case, even when the primary flight delays to 20-00, has not been reported in writing. Find out at the airport upon arrival. And that given that the plane flew the children whose parents specifically calculated the departure and arrival! Awful airline !!!! Definitely you should choose another next time

Today, flight ishkek- Moscow was detained almost 4 hours, for unknown reasons !!! No one even deign to explain anything! When buying your ticket, at the main office in Bishkek, check the information on the transport of cats, to which the girl replied that the passage of the cat is free, no special requirements, only a passport need a vaccination, the airport company representative stated that the transport of cats will cost 35 euros povozmuschalis but we agreed to pay, a representative of something looked in the computer and told us, your cat does not fly, it is not declared on the flight !!! What is the staff who provide the correct information is not ???? Why it did not provide for such a case ??? For all other documents were in order !!! For the inconvenience, in turn, we also take care to have any inconvenience !!! So many negative reviews about the company and from her any answer, why ????

I DO NOT ADVISE!!! June 16 2015 years flew flight Yekaterinburg, Sochi, Sochi issued broken out a suitcase with retractable handle (suitcase was packed at the airport properly), drew up a report. Later I sent a claim to all the originals of the necessary documents, there was no answer. Full ignore.

He bought his wife Lyudmila Sivitsky Anatolievna flight ticket from Tomsk to Moscow to 11.07.2016 years, but with the possibility of a confirmation print your boarding ticket has not come to any e \ mail nor phone number. Please send information to my e \ e SivitskiyIY@rn-nki.ru and phone number 8 982 415 73 70. Thank you.

No I do not advise to use this airline! The ratio of staff to passengers - bestial! I damage my luggage, destroyed expensive things, and then announced that I was to blame for this because they do not take advantage of additional packaging! As if she would have to change something! The bag was a kind of like a tank drove over it! I hope to get to compensate for the losses through the courts.

March 10 2016 flying from Sochi to Chelyabinsk.
In Sochi, I bought three bottles of expensive wine and carried them as a gift to friends and relatives. Packed in a small tight p / e package shifted the bottle between them, from the bottom and out soft things, and the bag tightly wrapped with tape. The employee is checked, pasted on the package sticker "Glass" and assured that all will fly safely.
In Chelyabinsk, I was given a package with shrapnel. Act of damaged baggage were not very willingly, deliberately playing for time, all the details of the package and damage of skidding into the act only at my request. We made a statement by the claim for damages.
The answer came in a month. The tone of the answer - the cynical and mocking. Meaning: AK is not responsible for the safety of your belongings if they are put into the luggage in improper packaging and p / e according to package deputy (!) (!). Head of the AK, who wrote this answer, - improper packaging, and therefore nothing to compensate me AK is not going to!
As if, if these bottles were packed in a canvas bag, then it would have saved them from hitting the concrete aircraft parking (or about something else, about their beat)! The fact that Sochi AK I have checked and accepted luggage, so took him under their responsibility - as it does not matter! Like the fact that nowhere in the Rules of AK does not say that the luggage in the p / e package is improper packaging. I'm going to sue.

That's right no one is responsible for the safety of your bottles, and that's not the airline, it is the usual rule of any traffic. I myself work in a transport company, and honest people are worn with them as a hen with an egg, you really think that your bottles in a suitcase someone will protect? No, well, honestly? or you rely on the words of the administrator -that is not broken, you are adequate? do you say, no blah broken, not pakuy not fly! that you as a small, sometimes read reviews and lyudets marvel dayus adults with two or even stirrup higher education, and which are not of this world.

Flying in March 2015 years Chelyabinsk-Domodedovo-Sochi and later 10 days back, total 4 trip, all - JSC "Ural Airlines".
I'm having problems with the luggage. In Sochi, I bought three bottles of expensive wine and carried them as a gift to friends and relatives. The hand baggage, of course, I did not allow them to drive, so packed in a small tight p / e package. When placing luggage AK asked employees what to do, that their porters had not pitched. I said to shift the bottle between them, from the bottom and out soft things, and the bag tightly wrapped with tape. All did so, the employee is checked sticker pasted on the package "glass" and took the package in the "Special baggage", and assured me that by doing all these measures, I can not worry and everything will fly safely.
In Chelyabinsk, I was given a package with shrapnel, wet clothes drenched with wine, broken (fragments) packets with the Abkhaz spices, which were shifted bottles and one surviving bottle of wine, as an evil - the simplest and the cheapest of the three.
Act of damaged baggage were not very willingly, deliberately playing for time, all the details of the package and damage of skidding into the act only at my request. We made a statement by the claim for damages.
10 days later, I came to Chelyabinsk office to learn about the fate of my claims answer: in the central office of AA (in the ECB) of it is not known, re-writing, impose my copy of the act and the first claim. Make copies and say wait a month response.
A written exactly 30 days (or day before!), I got it in the mail a week later. The tone of the answer - the cynical and mocking. Meaning: AK is not responsible for the safety of your belongings if they are put into the luggage in improper packaging and p / e according to package deputy (!) (!). Head of the AK, who wrote this answer, - improper packaging, and therefore nothing to compensate me AK is not going to!
As if, if these bottles were packed in a canvas bag, then it would have saved them from hitting the concrete aircraft parking (or about something else, about their beat)! The fact that Sochi AK I have checked and accepted luggage, so took him under their responsibility - as it does not matter! Like the fact that nowhere in the Rules of AK does not say that the luggage in the p / e package is improper packaging. I'm going to sue.

Domodedovo third of June did not put a woman with young children on a flight one hundred fifteen with the boarding pass and luggage undelivered due to delay for three minutes-complete callousness and rudeness

March 18 2016 three of us had bought tickets on the company's website N.Novgorod- tickets for a flight to Tashkent 02.05.15 and a half months. for 10 1 hours before departure in May the two of us came SMS notification about the fact that our flight is canceled, and a third passenger of SMS with a reminder of the flight: "Do not forget to sign up." Reis was not !!! 30 time I called the airline support, Insanely described the situation in Tashkent to designated 13 hours we do not fall through the fault of the company, met like parrots that you can get money within 20-30 days back, they say refuse the ticket. But it is necessary to fly! The most interesting thing is that, it turns out, our flights (there and back) were canceled even 2 WEEKS AGO !!!! No alternative offer could not or did not want, because that work there are very incompetence of the young girl, ignorant and stupid. Practice the throwing tube during a call. When I called the representative in my city, he rudely refused to help, do not give his name, even after my request and said, "I do not care what you got there was" a result, urgently had to run around looking for other ways and flights, bought AGAIN AGAIN a plane ticket to another airline because of the glorious company on the desired date of UA had no flights back instead 3 hours across Russia flew on airplanes 3h already 18 hours !!!! overpayment exactly 2, 5 times !!!!!!!!!!!!!!!!! Do not try buying tickets from this terrible Ural Airlines !!!!

Good afternoon,
I want to leave negative feedback on the work of your airline. With relatives 10.05.2016 want to fly to Moscow to Semferopolya Flight 2831zaderzhali on 1.5 hours, no information about the reasons for the delay, we did not say that the most interesting on the following flights Semferopl sent without delay.
As a human being could at least apologize and call the reasons for detention.
Please explain the reasons for such a disgusting attitude to passengers! All friends say to your airline did not fly, because you do not believe us passengers for the people!

Flew with his girlfriend May 1 2016g St. Petersburg-Simferopol, flight attendants openly rude, "please" is not used to communicate with the passengers ... apparently a word in the lexicon is not at all. At the request of the passengers did not react at first, after the repetition is performed with taak PERSON ... what regret that appealed. Amazing airline! The first is seen, but 8 May 2016g, on the way back to the same thing happened again, although the crew was different. It seems that it is an element of corporate culture they have ...

Bought a ticket promo economy, there is evidence that without luggage. What norms luggage allowances (including premium) for this kind of passenger, including hand luggage into the cabin.
Thank you

I wanted to buy a ticket to Osh promo for her daughter on May 25 without luggage but the reason I say that net.A 7let adult ticket already vzyali.Proshu decide my vopros.Spasibo

I want to express my gratitude to your airline for a free flight from Ulan-Ude to Moscow and back of my father - the Great Patriotic War participant. Special thanks for their professionalism, kind, considerate attitude to people worthy of the company's manager Julia Tickets SV - the official representative of your company in Buryatia. Julia works in an office on the avenue. 50 October, 8a. We have something to compare. We contacted the company S7, but their offer and the service leaves much to be desired. Anyway, to use their services no more desire.
Thank you for the opportunity to see his father in May 5 Moscow. Sincerely, Irina.

Employees tell the airline that delat 3 people who are waiting for the day flight u6 2970 Kulyab Moscow.

18 March because of traffic jams at the Paveletsky station I was late for the express to 19 hours and sat on the train on 20 hours late for registration u6-100 flight to Novosibirsk on 5 35 minutes at the bar. A young man of medium height, thin, dark hair and how the people saying, pop-eyed, good-looking, even in appearance, quite cynically explained to me that I have to pay thousands in 2,5 48 window for the delay on the flight. I explained to him that I do not have cash, I'm retired and disabled and do not have extra money, to which he said that he could go to meet me and renew me a ticket for a day later, but it would cost even more expensive !!! Our dialogue has become a psychological attack on his part. I explained to him that I need to fly this flight, that flight to more nearly another hour, at which he became Poking me my passport, causing my guilt! I asked him to meet me, and not to create a conflict situation, to which he invited me to form a cold-blooded collect my documents and not to interfere with his work. In fact, I told him not to interfere, as the passengers in the rack is no longer there! In the end he gave me struck and said nothing serious, and that I can pay using your pension card! (To her I was 3 thousand) I took my last crumbs and a surprise to the employee female host card to pay for! She even asked me, "Who sent me to her?" Perhaps she did not understand for what offense I have to part with their latest kapeykami?!. But what was my surprise that after all the checks in Terminal C, I'm the last effort to crawl up to 48 exit and saw a crowd of my flight passengers are not in a hurry on the way out and seeing my depressed state, asked what had happened to me, and do not need Do I help, I realized that the world is not without good people! We took off only 22 hours and not our fault! Now I want to ask: "How is the recruitment of staff in the passenger terminal? Does having taken into account the human element or recruit people, monsters, seeing nothing and hearing? But they are designed to assist passengers, but not cynically scoff at them! Please look into this unpleasant event, which cut my stay in this land, and almost brought me to a heart attack, I suffered not one or two, along with aortokoranarnym bypass and stroke into the bargain! After all, this is the guy for her psycho has no right rabotats normal people. He was only in jail repeat offenders and be a guard, where he will achieve great success in this field! .. Please look into this case and to inform me of the results! Sincerely Alexander Sergey Vladimirovich.

flight u6 547 18.03.16.letela with a child from St. Petersburg to Sochi. (flew for the first time) service for all 100 attitude everywhere was a good board conductors at all is a miracle !!!!! just have razed schem back nourish s7 Siberia God felt at the end of camp would still torture and vooobsche it very good !!!!!! fier without the child but it would be strangled so Do not know how other but Ural airlines all 100 !!!!!!!!!! fly even if only for their company.

On your negativity against S7 disagree staff quite polite and generally fly during the warmer months. And more on the morning of the flight from Samara to Moscow time and for all time rudeness I never met in S7. But delays in flights of Ural Airlines are often not very polite on the hotline operators is common.

Flew 21.02.2016g. The ticket bought on your site from Moscow to Min. Water. Online food ticket, and the plane was very surprised that I asked this question, and there I was not alone with this issue. Please: make the change on the site that would have been cheating. Thank you.

Flew U60526 16 2015 August Semfiropol Moscow. Flight delayed for hours 9 15 minutes. As a result, the flight took place only in the morning 4.
However, the airline initially reported only about the delay in the 7 hours. Accordingly, the hotel did not provide.
claim has been written with the requirement to compensate the cost of wasted time, hotel, non-pecuniary damage and associated costs. The airline said that the delay occurred because of a technical fault of the aircraft, and consequently, the airline is not responsible. At the same time, the airline has categorically refused to provide proof of a fault, without trial request.
Thus, there is great doubt the veracity of the airline response. Spend your time on the court, so even with the loss probability, it is not advisable. My time - more expensive.
Conclusion: The company's policy is to work with clients - disgusting. If the airline is innocent, then why would she hide evidence innocence?

Why is there no online registration for the flight from Sochi

Hello! I bought tickets Moscow-Simferopol-Moscow 19.04.2016 -26.04.2016.
A February 6 2016 from the seller Trip.ru tickets received notice that "The airline has made changes in schedule that affect your trip" and a proposal for the replacement of the voyage. But despite my agreement, still have not sent me a new ticket! replacing expires! I am very concerned!
Sincerely, NATALIA SAMOVARNOVA. tel. 8-916-210-19-30

All good thanks

October 3 2015 years U6742 flight was detained in Moscow belt more than 8 hours because of what I did not have time to Moscow to Saratov! 8 2015 October, I wrote you a claim in the amount of RUR 14900! Why is your company does not respond to my complaint! Why force me to go to court! I was hoping that your company is reliable and does not waste time on trifles in matters of his good name! Even an answer came to complaints!

I advise to sue. I myself have already filed. Good name is no longer smells like!

I do not put on a flight to U6-279 18: 00 01.01.2016 to Sochi due to lack of space, the ticket was purchased in December 16 2015. Also I did not have enough seats even 10 15 passengers and passengers in the other direction for the same reason. They offered next flight already on the evening of January 3. I transit from Murmansk. Sense hang Moscow 2, 5 days was not. A company representative Kositsyn AD I made a note that I have not planted on the flight. Today, January 19. Waiting on the airline 100% refund for a ticket. I have to wait a long time refund?

Sent 28.12. one child. Along the route Omsk-St.Petersburg. Company Representative Work with the evaluation excellent. On the plane all the attention on the child. Conversely fly the same airline company.

It is a terrible attitude of the staff in the company of representatives of airport boorish humiliating. Arriving late through the fault of the airline flight U6-2774 27 November my mother was not able to register to Murmansk as the board in Murmansk already flew to Murmansk. Did not provide the tickets for the next flight, every hour were fed with promises that within an hour it will be clear to a further flight. I had to buy another ticket. Representative in Domodedovo Baryshev VV my mom ignored the request is not granted, even water let alone food. Outraged personnel if the base airport Domodedovo what happens in the other airports where to buy tickets for your flights?

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